InterStim™ system use and maintenance
For bladder and bowel control
From maintenance and programming to battery care, here’s what you need to know about your InterStim™ system.
Supporting bladder and bowel control patients
Here is the information you need to stay informed, connected, and encouraged as you find relief — and get back your freedom.
Select the type of neurostimulator you’re using:
Neurostimulator
The neurostimulator generates gentle stimulation to your sacral nerves for symptom relief.
Smart programmer
The smart programmer enables you to adjust and manage your therapy.
Communicator
The communicator connects the smart programmer with your neurostimulator.
About the InterStim X™ My Therapy programmer app
Personalized care to meet your needs
Get familiar with the smart programmer app that helps you manage your InterStim X™ therapy:
- Check your stimulation level
- Adjust your stimulation
- Turn stimulation on or off
- Change programs* (at your clinician’s recommendation)
- Activate MRI mode and check MRI eligibility
How to use your smart programmer
This quick video covers everything you need to know, including how to adjust your stimulation and change programs* as directed by your clinician.
Every time you use the InterStim X™ My Therapy app, you’ll need to use the communicator to connect the smart programmer with the neurostimulator.
Notifications
You may receive pop-up notifications on the programmer while using the InterStim X™ My Therapy app. If you have questions about a notification that does not appear here, check your InterStim X™ My Therapy app programming guide. If you still have a question, contact your clinician.
TIP: If a notification disappears before you have time to read it, that means the error fixed itself. If any of these issues continue, contact your clinician.
Device not responding
Your neurostimulator is not responding. Reposition your communicator over your neurostimulator and tap “retry.”
Communicator low battery
Your communicator needs to be charged. Plug it into the charger. Remember, you can’t use the communicator while it is recharging.
Resources
Learn more about using your communicator, programmer, and My Therapy app. Check your app to confirm which guide to download.
| InterStim™ II system | InterStim X™ system |
 |
 |
Neurostimulator
Generates stimulation for your therapy
Smart programmer
Allows you and your healthcare provider to manage your therapy
Communicator
Connects the smart programmer with your neurostimulator
Recharger
Recharges the neurostimulator in about 20 minutes during one weekly session*
Charging dock
Supplies the recharger with power
Recharger belt
Holds the recharger in position during the recharging session
About the InterStim™ Micro My Therapy programmer app
Personalized care to meet your needs
Get familiar with the smart programmer app that helps you manage your InterStim™ Micro therapy:
- Check your stimulation level
- Adjust your stimulation
- Turn stimulation on or off
- Change programs* (at your clinician’s recommendation)
- Activate MRI mode and check MRI eligibility
Interstim™ Micro My Therapy app
Use this app to:
- Check your neurostimulator battery level
- Adjust your stimulation
- Turn stimulation on or off
- Change therapy programs (as directed by your healthcare provider)*
- Check MRI eligibility
- Activate MRI mode
Every time you use the Interstim™ Micro My Therapy app, you’ll need to use the communicator to connect the smart programmer with the neurostimulator.
Recharger app
Use this app to:
- View the neurostimulator battery level while charging
- View the recharger battery level
- View recharger to neurostimulator connection
- Change charging speed
How to use your smart programmer
This quick video covers everything you need to know, including how to adjust your stimulation and change programs as directed by your clinician.
How to use your recharger
Watch this video to see exactly how to recharge your neurostimulator.
Notifications
You may receive pop-up notifications on the programmer while using the Interstim™ Micro My Therapy app. If you have questions about a notification that does not appear here, see the user guide (entitled “Patient Therapy App for Sacral Neuromodulation Therapy”) or contact Medtronic patient services at 800-510-6735. Patient services is available Monday–Friday, 8 a.m.–5 p.m. Central Time.
TIP: If a notification disappears before you have time to read it, that means the error fixed itself. If any of these issues continue, contact your clinician.
Communicator connection lost
Your smart programmer has lost connection with your communicator. Make sure the communicator is fully charged. Then reposition it over the neurostimulator and tap retry on the programmer.
Device not responding
Your neurostimulator is not responding. Reposition your communicator over your neurostimulator and tap “retry.”
Communicator low battery
Your communicator needs to be charged. Plug it into the charger. Remember, you can’t use the communicator while it is recharging.
Resources
Contact us
Have more questions?
Don’t hesitate to reach out.
Patient services specialist:
(800) 510-6735
Under standard patient therapy settings and appropriate recharger placement.