Staying true to our Mission, we have a duty when it comes to the safety, performance, and reliability of our products. No one touches more Medtronic equipment than we do — no one knows it better than us.  With quality as our top priority, we follow the highest standards set forth in the industry.


Service coverage plans for the Puritan Bennett™ 980 series ventilator

We offer a range of service solutions to keep you — and your patients — covered. Our comprehensive service plans are designed to minimize downtime, maximize efficiency, and maintain compliance. Each of our service coverage plans comes with the knowledge and skills of certified field service engineers (FSEs). Our FSEs are original equipment manufacturer (OEM) trained to help you reduce your total cost of ownership — and help increase the longevity of your ventilators.


Premium Plus plan

Experience our most comprehensive coverage for preventive maintenance, repairs, software updates, battery replacements, EVQs, cosmetic repairs, and one accidental damage repair per ventilator annually — all designed to keep your equipment running smoothly.

Premium plan

Explore value with coverage for all repairs and preventive maintenance, including complimentary operating software updates.

Supplemental Support plan

A partnership plan that empowers trained biomedical engineers to complete preventive maintenance and essential repairs. We cover all repairs that can only be performed by field service engineers (FSEs) who use specialized test equipment and proprietary software.

Preventive Maintenance only plan

This plan includes our field service engineering team helping to proactively track, schedule, and complete required annual preventive maintenance.

Repair only

Reduce repair costs and free up your biomedical team with a service plan that covers all ventilator repairs at a flat rate.

How to sign up for a Puritan Bennett™ 980 ventilator service plan

 

To discuss service plans and options for your Puritan Bennett™ 980 ventilator, please contact our service agreements team.


Puritan Bennett™ ventilator service seminars

Our service seminars are designed to teach hospital biomedical equipment technicians (BMETs), clinical engineers (CEs), and in-house service technicians how to set up, operate, calibrate, and troubleshoot Medtronic ventilators.

  • Develop a comprehensive understanding of mechanical ventilation theory and principles.
  • Learn hands-on repair skills for preventive maintenance.
  • Boost your ability to diagnose issues and perform essential maintenance with expert guidance.   
  • Participate in our exclusive, manufacturer-certified training at the only authorized seminar for Puritan Bennett™ and Newport™ ventilators.
  • Earn a certificate of completion to ensure compliance with hospital protocols and regulatory requirements.
Our service seminars are designed to teach hospital biomedical equipment technicians (BMETs), clinical engineers (CEs), and in-house service technicians how to set up, operate, calibrate, and troubleshoot Medtronic ventilators.

Connect with a service expert today.

High-priority, on-site services

You have 24/7 access to an on-call technician for fast, responsive support whenever you need it. Our field service team provides certified on-site services. We are the manufacturer and exclusive service provider authorized to maintain and repair your Puritan Bennett™ and Newport™ ventilators. Contact our service experience team.

Sales support

Inside sales

Customer service

Technical support

Service experience: technical support

Service seminars