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Medtronic Pain therapies

By joining Medtronic pain therapies, you will receive therapy related information via email.

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What's it like to receive Targeted
drug delivery

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Talk to a Medtronic pain therapy ambassador

Wondering what it’s like to receive targeted drug delivery?

Talk with a Medtronic pain therapy ambassador. An ambassador is someone who has a pump and has volunteered to share his or her experience.

If you are considering targeted drug delivery, the Medtronic pain therapy ambassador program gives you the opportunity to talk on the phone with someone who is living with the therapy.

Ask questions like:

  • When did you begin receiving pain therapy?
  • What did you experience during the trial?
  • How has your life changed after receiving a pump?

When you sign up to talk to an ambassador, you'll be able to view profiles of all of our ambassadors, choose the ambassador you want to talk to, and schedule a time that is convenient for you to talk.

Medtronic cares about helping you move forward in your pain journey and is offering the therapy ambassador program at no cost.

Or call 888-430-PAIN (7246)

Talk to a nurse

You can have a personal conversation with a nurse who’s an expert in Medtronic Pain Therapies. This provides an easy way to get answers to general questions about targeted drug delivery.

Ask questions such as:

  • How do Medtronic Pain Therapies work?
  • How will I know if a Medtronic Pain Therapy is right for me?
  • What happens during the trial?
  • What should I expect during the implant procedure?
  • Can I have MRI scans in the future?

Get the help you need to decide what’s best for you. The nurse is a paid consultant of Medtronic. When you sign up for your free 20-minute consultation, you will be able to choose a time that works best for you.

Or call 888-430-PAIN (7246)

Current patients

Visit the Living with therapy page for helpful information.

If you have additional questions, in most cases, your physician and his or her staff should be your first point of contact, but Medtronic also offers ongoing support. The information below will help you determine who to contact when you have questions.

Your physician
Please direct all medical, medication, and therapy questions to your physician’s office. Your physician has access to your medical records and history and can best diagnose any change in symptoms. Ask your physician how to reach the on-call physician for any medical concerns that arise after hours or on the weekend. Please contact your physician as soon as possible if you have a medical emergency, experience a change in symptoms, or hear your pump alarm.

Medtronic patient services
Medtronic can offer technical assistance when you have questions about your pump. Medtronic is not able to comment on your medical condition. To reach Medtronic patient services, call toll-free 1-800-510-6735, Monday–Friday, 8:00 a.m. to 5:00 p.m. CST.

Contact us

Your physician is your first point of contact. If you need technical support, you may contact
Medtronic patient services at
1-800-510-6735.

Find a physician

Find a pain management specialist who can answer your questions about targeted drug delivery.

Get more information

Sign up to receive more information about targeted drug delivery

Sign up

Information on this site should not be used as a substitute for talking with your doctor. Always talk with your doctor about diagnosis and treatment information.

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Customer Care Team

Hours: 8:00 a.m. - 8:00 p.m. EST 

 

Phone: 763-514-4000

Toll-free: 800-633-8766

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