UPTIME EQUIPMENT CARE PROGRAM
When a patient goes into surgery, you want to be confident that everything possible has been done to ensure your equipment is performing optimally. That’s where Medtronic comes in. Watch video to learn more.
UPTIME
With four innovative service offerings to meet your unique needs, the UPTIME Equipment Care program is a smart way to improve equipment — and patient — care.1See comparison grid for a detailed list of offerings.
View Comparison GridThe ultimate in equipment care with innovative predictive maintenance and ultra-fast response time for service calls and equipment resolution.
Focused on preventing issues before they arise, Proactive Care provides the expert maintenance support that today’s complex equipment requires.
Includes everything offered with Complete Care, combined with education, training, and hands-on clinical guidance. Uniting the critical aspects of patient and equipment care needs.
Virtual Care
An innovative, streamlined approach to equipment care, Virtual Care gives you unlimited access to Medtronic technical expertise.
UPTIME IS
COST-EFFICIENT
Average savings using Medtronic Complete Care program is 38% compared to hospital biomed.2
UPTIME IS PERFORMANCE
Mean-time-to-failure for Medtronic-serviced equipment is 3 years. For non-Medtronic serviced equipment, it’s 1 year.2
UPTIME IS ACCURATE
Medtronic has a first-time-fix-rate of 98% compared to the industry standard of 77%.2
LEARN MORE ABOUT UPTIME
For more information about UPTIME services and training programs, contact us.
HERE TO HELP YOU
For cardiovascular technical support or to schedule a service, call us at 1‑800‑433‑4311 or send us an email.
FOR OTHER MEDTRONIC EQUIPMENT
Find support and services for other Medtronic equipment.
CARDIOVASCULAR EQUIPMENT TECH SUPPORT
The Cardiovascular Equipment Service and Support team is available to assist you 24 hours a day, seven days a week. For questions regarding the following cardiovascular equipment, email Cardiovascular Technical Support.
- AAR1000 Controller
- ACT Plus™ Automated Coagulation Timer System
- Affinity CP™ Centrifugal Pump Motor (560A)
- autoLog™ Autologous Blood Transfusions System (ATLG110)
- Automated Coagulation Timers
- Autotransfusion Systems
- Bio-Console Speed Controller Systems (550, 560B, 560U)
- Bio-Probe™ Flow Transducer (TX50, TX50P)
- BioTrend™ Oxygen Saturation and Hematocrit Monitors (M5000)
- Cardioblate™ CryoFlex Surgical Ablation (65CS1)
- Cardioblate™ iRF (60890, 68000)
- Emergency Handcranks (Models 100, 150, 150A)
- External Drive Unit (540T)
- HMS Plus Hemostasis Management System
- Performer™ CPB Heart Lung Machine
- Pressure Display Box (60000, 66000)
- Sequestra 1000 Autologous Blood Transfusion System
CV EQUIPMENT SERVICE TRAINING
Technical Training Programs offered for: HMS Plus system, ACT and ACT PlusTM system, and Bio-ConsoleTM 560 Speed Controller system.
PROGRAM
DETAILS AND
REGISTRATION
Due to the impact of COVID-19, all training programs are on hold until further notice.
TECHNICAL TRAINING SCHEDULE
Due to the impact of COVID-19, all training programs are on hold until further notice.
INDICATIONS, SAFETY, AND WARNINGS
CAUTION: Federal Law (USA) restricts these devices to sale by or on the order of a physician. For a listing of indications, contraindications, precautions, and warnings, please refer to the Instructions for Use which accompanies each product.
© 2018 Medtronic. All rights reserved. Medtronic, Medtronic logo and Further, Together are trademarks of Medtronic. ™*Third party brands are trademarks of their respective owners. All other brands are trademarks of a Medtronic company.
References
Kay, P and Munsch C. Techniques in Extracorporeal Circulation, 4th ed. Oxford University Press, New York, NY. 2004
Medtronic data on file.