Medtronic CareLink™ Network Stay Connected Service
Stay Connected is your first point of contact for assistance and can help resolve troubleshooting issues you may experience with your remote monitor.
The Stay Connected team can:
- Help troubleshoot your monitor or fix connectivity issues
- Explain monitor error codes
- Walk you through remote monitor options if you want to switch out your current monitor or simply need a new one
- Help you upgrade to an app-based monitor
Medtronic CareLink Network Get Connected Service
Helping you choose the right remote monitor for your lifestyle.
Get Connected agents can help you get set up with remote monitoring.
The Get Connected team can:
- Answer questions about remote monitoring
- Discuss remote monitor options
- Order your remote monitor and help you with setup
- Help you send device information to your clinic for the first time
Note: Your clinic will tell you if you should expect a call from a Get Connected agent. Not all clinics are enrolled in the Get Connected service.
Get set up with your remote monitor
Hours of operation
1-866-867-3092
Monday–Friday
7 a.m.–7 p.m. CT.
For more information
Patient resources
Questions about your monitor:
Medtronic Stay Connected
1-866-470-7709
Monday–Friday
7 a.m.–7 p.m. CT
U.S. mail:
Medtronic Heart Rhythm Patient Services
Mail Stop MVC 31
8200 Coral Sea St. NE
Mounds View, MN 55112
MyCareLink Connect website:
for Medtronic implanted heart devices
MyCareLinkConnect.com
Information on this site should not be used as a substitute for talking with your doctor. Always talk with your doctor about diagnosis and treatment information.