MYCARELINK HEART MOBILE APP
About the MyCareLink Heart™ App
Patients with Medtronic heart devices that have Bluetooth® wireless telemetry can download this app for free and use it for remote monitoring. The app can be used to automatically send heart device information to the clinic. Cellular and Wi-Fi availability applies. To get started, contact your doctor to confirm your enrollment in the Medtronic CareLink™ network.
MCL Heart Download and Setup Guide - (05:24)
MCL Heart Download and Setup Guide
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COMPATIBLE SMART PHONES AND TABLETS
The MyCareLink Heart™ app has requirements for your phone or tablet and operating system (called the “OS” from now on) version. The app cannot transfer data between the heart device and the Medtronic CareLink™ network if the requirements are not met. The requirements for your phone or tablet and OS version will change over time. You may need to update, or replace, your phone or tablet and OS to use the app to transfer data between the heart device and the Medtronic CareLink™ network. Talk with your heart doctor for more monitoring options as needed.
The phones and tablets in this list were compatible with the app when they were tested by Medtronic. Phone and tablet models vary due to how they are manufactured. Medtronic cannot guarantee that all model variations of the phones and tablets in this list are compatible with the app. Also, some phone and tablet models may require a specific OS version to use the app.
Check the Compatible Phone and Tablet Models list if your phone or tablet cannot download the app or before you buy a phone or tablet to use with the app.
Some phone and tablet models may require a specific OS version to use the app. See the Compatible Phone and Tablet Models page for more information.
a All minor OS versions are compatible with the app.
MCL Heart App Education
- The app will automatically send scheduled and alert transmissions.
- Keep app open in the background of your phone at all times and keep it close to your heart device at least 1 metre close for at least 3 hours throughout the day.
- Ensure Bluetooth remains ON and that you are connected to cellular or Wi-Fi.
- We recommend background app refresh is ON through your phone settings and do not use airplane/flight mode as it will affect the app’s function. If you are required to use airplane/flight mode due to being on a aircraft the app will reconnect once flight mode is turning off and cellular connection is re-established.
- The app enables you to automatically receive messages to help you stay connected and transmit on time. You can receive these via email, text and app notifications. Medtronic recommends that you choose all three options to ensure that you receive communications from your clinic.
- It is important that you do not send a manual transmission unless requested by Medtronic or your doctor.
- Medtronic cannot assist with any billing or medical enquiries.
- The app is not an emergency tool. If you are feeling unwell, please contact your follow-up physician. If it is urgent, please call 000 or go straight to hospital.
Frequently asked questions
Will my cardiac implanted device interact with other Bluetooth® devices? For example, will it interact with the Bluetooth in my car?
Your cardiac implanted device has Bluetooth Low Energy while cars typically use Bluetooth Classic. Cars will not attempt to establish a connection with your cardiac implanted device and your cardiac implanted device will not be able to detect Bluetooth Classic transmissions.
*Cellular or Wi-Fi service availability is required.
† Your smartphone or tablet may not be compatible with the MyCareLink Heart™ mobile app at this time.
Please visit www.MCLHeart.com for a list of compatible smartphones
The following list includes trademarks or registered trademarks of Medtronic in the United States and possibly in other countries. All other trademarks are the property of their respective owners.
CareLink, Medtronic, Medtronic CareLink, MyCareLink, MyCareLink Heart
Apple, iPhone, iPad, and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Samsung Galaxy™ is a trademark of Samsung Electronics Co., Ltd.
Android™ and Google Play™ store are trademarks of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Medtronic is under license.
M985831A001A
2020-01-20