Previous privacy statements

PRIVACY STATEMENT

PLEASE READ THIS PRIVACY STATEMENT CAREFULLY.

Privacy is very important to us. We also understand that privacy is very important to you. This Privacy Statement tells you how we protect and use information that we gather through this Medtronic website based in the U.S. Medtronic and some of its affiliates, including Covidien, Medtronic Minimed and our international affiliates, also operate other websites. This Privacy Statement does not apply to the other Medtronic websites. You should review the privacy statement posted on other Medtronic websites when you visit them. This website and this Privacy Statement are intended for a U.S. audience.

This Privacy Statement was last revised on March 12, 2018. Our Privacy Statement was significantly expanded on October 31, 2001. You can read the previous version of our Privacy Statement here. In addition, we made minor revisions to the Privacy Statement in July 2008, April 2009, June 2013, September 2013, July 2014, and January 2015, but these revisions did not change the privacy principles

By using this website, you agree to the terms of the most recent version of this Privacy Statement. Please read our Terms of Use to understand the general rules about your use of this website. Except as written in any other disclaimers, policies, terms of use, or other notices on this website, this Privacy Statement and the Terms of Use are the complete agreement between you and Medtronic with respect to your use of this website. You may be subject to additional terms that may apply when you access particular services or materials on certain areas in this website, or by following a link from this website.

INTRODUCTION

The information we receive, and how we use it, depends on what you do when visiting our website. We collect and use your non-personal information (information that is not identifiable to you personally) differently than your personal information.

WHAT IS NON-PERSONAL INFORMATION?

Non-personal information is information we collect through this website that does not identify you as an individual person. It may include information such as the following:

the type of web browser software you use (for example, Internet Explorer)
the name of the domain from which you access the Internet
the Internet address of the website from which you linked directly to our website
the date and time you access our website
the geographic location of the server you use to access our website
which pages you have visited on our website (note: U.S. healthcare providers, please see the 'uses of personal information' described below)
the search terms you use
the links on which you click
personal information that has been made non-personal or anonymized (i.e., information that no longer reflects or references an individually identifiable user)

Cookies: We may place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer's hard drive. The information that we collect using cookies is non-personal information. You are always free to decline our cookies if your browser permits, but some parts of our website may not work properly for you if you do so. We will not allow third parties other than those companies that we hire to perform services or functions on our behalf to place cookies on our website. Please refer to your browser Help instructions to learn more about cookies. And see below for an explanation of our use of cookies as well as how to opt out of our use of cookies.

WHAT DOES MEDTRONIC DO WITH NON-PERSONAL INFORMATION?

Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information. We are always looking for ways to better serve you and improve this website. We will use non-personal information from you to help us make this website more useful to visitors. We also will use non-personal information for other business purposes. For example, we may use non-personal information or aggregate non-personal information to:

create reports for internal use to develop programs, products, services or content
customize the information or services that are of interest to you
share it with or sell it to third parties
provide aggregated information on how visitors use our site, such as 'traffic statistics' and 'response rates,' to third parties

Cookies: Medtronic may use third-party tracking and advertising providers to act on Medtronic's behalf to track and analyze your usage of our sites through the use of cookies, pixel tags/web beacons, and similar technologies. These third parties may collect, and share with us, as we may request, website usage information about visits to our sites, measure and research the effectiveness of our advertisements, and track page usage and paths followed during visits through our sites. Also, these third-party providers may place our Internet banner advertisements on other sites that you visit, and track use of our Internet banner advertisements and other links from our marketing partners' sites to our sites.

The information collected on Medtronic's behalf by these third parties does not contain your name, address, email address, or any other personally identifiable information.

CALIFORNIA 'DO NOT TRACK' DISCLOSURES

California law (CalOPPA) requires Medtronic, plc to let you know how we respond to web browser 'Do Not Track (DNT) signals'. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not honor Do Not Track requests at this time.

CHOICES ABOUT ONLINE TRACKING AND OPT-OUT OPTIONS

For more information on third-party advertising-related cookies and how to opt out of some cookies as you choose, see the descriptions and links below.

Click here to visit the Network Advertising Initiative site to set preferences and opt out of third-party targeting cookies.

Click here to opt out of the Google Network (Doubleclick, AdSense, Analytics).

EU visitors can find general information and opt-out resources at youronlinechoices.eu and US visitors can visit aboutads.info.

As noted above, you may also configure your own browser settings to block or manage cookies. Please refer to your browser's Help function.

WHAT IS PERSONAL INFORMATION?

Personal information is information we collect through this website that we can use to specifically identify you, such as your:

name
telephone number
e-mail address
medical device serial number
personal health information
date of birth
for U.S. healthcare providers, a National Provider Identifier# (NPI) and/or a state license number
IP (Internet Protocol) address when such address is associated to a specific user

In some places on this website you have the opportunity to send us personal information about yourself, to elect to receive particular information, or to participate in an activity. For example, you may fill out a registration form, a survey, or an e-mail form and you may elect to receive educational material about our products and therapies.

You also may choose to allow us to personalize your visits to the website, in which case we will ask you for certain personal information to make your visits to our website more helpful to you. When this information is combined with the non-personal information that we collect through cookies (described above), we will be able to tell that you have visited our website before and can personalize your access to our website, for example, by telling you about new features that may be of interest to you.

HOW DOES MEDTRONIC KEEP AND USE PERSONAL INFORMATION?

We may keep and use personal information we collect from you through this website to provide you with access to this website. In addition, we may keep and use your personal information:

to respond to your requests
to personalize your access to our website, for example, by telling you about new features that may be of interest to you
to develop records, including records of your personal information
to contact you with information that might be of interest to you, including information about clinical trials and about products and services of ours and of others
for analytical purposes and to research, develop and improve programs, products, services and content
for U.S. healthcare providers, to link your name, National Provider Identifier (NPI), state license number, and/or your IP address to web pages you visit, for compliance, marketing, and sales activities
to remove your personal identifiers (your name, e-mail address, social security number, etc.). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information.
to enforce this Privacy Statement and other rules about your use of this website
to protect our rights or property
to protect someone's health, safety or welfare
to comply with a law or regulation, court order or other legal process

DOES MEDTRONIC EVER SHARE PERSONAL INFORMATION WITH THIRD PARTIES?

Medtronic will not share your personal information collected from this website with an unrelated third-party without your permission, except as otherwise provided in this Privacy Statement.

In the ordinary course of business, we will share some personal information with companies that we hire to perform services or functions on our behalf. For example, we may use different vendors or suppliers to ship you products that you order on our website. In these cases, we provide the vendor with information to process your order such as your name and mailing address. In all cases in which we share your personal information with a third-party, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide. We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.

We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal).

We may disclose your personal information to third parties if we feel that the disclosure is necessary to:

enforce this Privacy Statement and the other rules about your use of this website
protect our rights or property
protect someone's health, safety or welfare
comply with a law or regulation, court order or other legal process

Please note: In addition to the ways that we may keep, disclose, and use information described in this Privacy Statement, we also may keep, disclose, and use personally identifiable information that you give us through this website in ways that we believe are consistent with FDA and other governmental guidance, directions, regulations, and laws.

WHAT HAPPENS IF THE PRIVACY STATEMENT CHANGES?

If we decide to make a significant change to our Privacy Statement, we will post a notice on the homepage of our website for a period of time after the change is made. Significant changes are also described below.

Recent revisions to the Privacy Statement:

Our Privacy Statement was significantly expanded on October 31, 2001. You can read the previous version of our Privacy Statement here. In addition, we made minor revisions to the Privacy Statement in July 2008, April 2009, June 2013, September 2013, July 2014, and January 2015, but these revisions did not change the privacy principles.

WHAT ABOUT PRIVACY ON OTHER WEBSITES?

This website may contain links to other websites. Some of those websites may be operated by Medtronic, and some may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. This Privacy Statement does not apply to any other website, even the other Medtronic websites. We are not responsible for the performance of websites operated by third parties or for your business dealings with them. Therefore, whenever you leave this website we recommend that you review each website's privacy practices and make your own conclusions regarding the adequacy of these practices.

DOES MEDTRONIC EVER COMMUNICATE DIRECTLY WITH VISITORS TO THIS WEBSITE?

We may contact you periodically by e-mail, mail or telephone if you agree to that contact to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this website allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via e-mail. The e-mail response or confirmation may include your personal information, including personal information about your health, your name, address, etc. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.

ARE THERE SPECIAL RULES ABOUT CHILDREN'S PRIVACY?

We care about protecting the online privacy of children. We will not intentionally collect any personal information (such as a child's name or e-mail address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us.

WHAT ABOUT WEBSITE SECURITY?

Security is very important to us. We also understand that security is important to you. We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail

HOW TO CONTACT MEDTRONIC

If you have questions or comments about this Privacy Statement, please use the Contact Us form on our website.

October 31, 2001

Privacy Statement (October 31, 2001)

PLEASE READ THIS PRIVACY STATEMENT CAREFULLY.

Privacy is very important to us. We also understand that privacy is very important to you. This Privacy Statement tells you how we protect and use information that we gather through this Medtronic web site. Medtronic and its affiliates also operate other web sites. This Privacy Statement does not apply to the other Medtronic web sites. You should review the privacy statement posted on other Medtronic web sites when you visit them. This web site and this Privacy Statement are intended for an U.S. audience.

This Privacy Statement was last revised on October 31, 2001. We may change this Privacy Statement at any time and for any reason. Significant changes to the Privacy Statement are discussed below in the Section called 'Changes to the Privacy Statement.' We encourage you to review this Privacy Statement each time you visit the web site.

By using this web site, you agree to the terms of the most recent version of this Privacy Statement. Please read our Terms of Use to understand the general rules about your use of this web site. Except as written in any other disclaimers, policies, terms of use, or other notices on this web site, this Privacy Statement and the Terms of Use are the complete agreement between you and Medtronic with respect to your use of this web site. You may be subject to additional terms that may apply when you access particular services or materials on certain areas in this web site, or by following a link from this web site.

INTRODUCTION

The information we receive, and how we use it, depends on what you do when visiting our web site. We collect and use your non-personal information (information that is not identifiable to you personally) differently than your personal information.

WHAT IS NON-PERSONAL INFORMATION?

Non-personal information is information we collect through this web site that does not identify you as an individual person. It may include information such as the following:

the type of web browser software you use (for example, Netscape Navigator or Internet Explorer)
the name of the domain from which you access the Internet
the Internet address of the web site from which you linked directly to our web site
the date and time you access our web site
which pages you have visited on our web site
personal information that has been de-identified

If you visit our web site to read or download information, such as information about a health condition or about one of our products, we may collect certain non-personal information about you from your computer. This information is collected from your computer's web browser: If you only read or download information on our web site, we do not collect or learn your name, e-mail address, home address, or other personal information about you. We may place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer's hard drive. The information that we collect using cookies is non-personal information. You are always free to decline our cookies if your browser permits, but some parts of our web site may not work properly for you if you do so. We will not allow third parties to place cookies on our web site.

WHAT DOES MEDTRONIC DO WITH NON-PERSONAL INFORMATION?

Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information. We are always looking for ways to better serve you and improve this web site. We will use non-personal information from you to help us make this web site more useful to visitors. We also will use non-personal information for other business purposes. For example, we may use non-personal information or aggregate de-identified personal information to:

create reports for internal use to develop programs, products, services or content
customize the information or services that are of interest to you
share it with or sell it to third parties
provide aggregated 'traffic statistics' and 'response rates' to third parties

WHAT IS PERSONAL INFORMATION?

Personal information is information we collect through this web site that we can use to specifically identify you, such as your:

name
telephone number
e-mail address
medical device serial number
personal health information
date of birth

In some places on this web site you have the opportunity to send us personal information about yourself. For example, you may fill out a registration form, a survey, or an e-mail form.

You also may choose to allow us to personalize your visits to the web site, in which case we will ask you for certain personal information to make your visits to our web site more helpful to you. When this information is combined with the non-personal information that we collect through cookies (described above), we will be able to tell that you have visited our web site before and can personalize your access to our web site, for example, by telling you about new features that may be of interest to you.

HOW DOES MEDTRONIC KEEP AND USE PERSONAL INFORMATION?

We may keep and use personal information we collect from you through this web site to provide you with access to this web site. In addition, we may keep and use your personal information:

to respond to your requests
to personalize your access to our web site, for example, by telling you about new features that may be of interest to you
to develop records, including records of your personal information
to contact you with information that might be of interest to you, including information about clinical trials and about products and services of ours and of others
for analytical purposes and to research, develop and improve programs, products, services and content
to remove your personal identifiers (your name, e-mail address, social security number, etc). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information.
to enforce this Privacy Statement and other rules about your use of this web site
to protect our rights or property
to protect someone's health, safety or welfare
to comply with a law or regulation, court order or other legal process

DOES MEDTRONIC EVER SHARE PERSONAL INFORMATION WITH THIRD PARTIES?

Medtronic will not share your personal information collected from this web site with an unrelated third party without your permission, except as otherwise provided in this Privacy Statement.

In the ordinary course of business, we will share some personal information with companies that we hire to perform services or functions on our behalf. For example, we may use different vendors or suppliers to ship you products that you order on our web site. In these cases, we provide the vendor with information to process your order such as your name and mailing address. In all cases in which we share your personal information with a third party, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.

We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.

We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting web site visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal).

We may disclose your personal information to third parties if we feel that the disclosure is necessary to:

enforce this Privacy Statement and the other rules about your use of this web site
protect our rights or property
protect someone's health, safety or welfare
comply with a law or regulation, court order or other legal process

Please note: In addition to the ways that we may keep, disclose, and use information described in this Privacy Statement, we also may keep, disclose, and use personally identifiable information that you give us through this web site in ways that we believe are consistent with FDA and other governmental guidance, directions, regulations, and laws.

WHAT HAPPENS IF THE PRIVACY STATEMENT CHANGES?

If we decide to make a significant change to our Privacy Statement, we will post a notice on the homepage of our web site for a period of time after the change is made. Significant changes are also described below.

Recent revisions to the Privacy Statement:

Our Privacy Statement was significantly expanded on October 31, 2001. You can read the previous versions of our Privacy Statement here.

WHAT ABOUT PRIVACY ON OTHER WEB SITES?

This web site may contain links to other web sites. Some of those web sites may be operated by Medtronic, and some may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of web sites operated by others. This Privacy Statement does not apply to any other web site, even the other Medtronic web sites. We are not responsible for the performance of web sites operated by third parties or for your business dealings with them. Therefore, whenever you leave this web site we recommend that you review each web site's privacy practices and make your own conclusions regarding the adequacy of these practices.

DOES MEDTRONIC EVER COMMUNICATE DIRECTLY WITH VISITORS TO THIS WEB SITE?

We may contact you periodically by e-mail, mail or telephone to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this web site allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via e-mail. The e-mail response or confirmation may include your personal information, including personal information about your health, your name, address, etc. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.

ARE THERE SPECIAL RULES ABOUT CHILDREN'S PRIVACY?

WHAT ABOUT WEB SITE SECURITY?

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail

HOW TO CONTACT MEDTRONIC.

If you have questions or comments about this Privacy Statement, please use the Contact Us feature at the bottom of your screen.

Prior to October 31, 2001

Privacy Statement (prior to October 31, 2001)

Medtronic understands that privacy is very important to you. This policy tells you how we protect and use information that we obtain through our Web site.

The information we receive, and how we use it, depends on what you do when visiting our Web site.

IF YOU VISIT THE SITE ONLY TO READ OR DOWNLOAD INFORMATION:

If you visit our site to read or download information, such as information about a health condition or about one of our products, we will collect and store only the following information:

name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account)
date and time you access our site
Internet address of the Web site from which you linked directly to our site

We will not sell, exchange or publish this information. We use this information to help us make our site more useful to visitors and to help us in our business. We may share this information with consultants that we hire to help us.

IF YOU COMPLETE A FORM ON OUR WEB SITE:

You may also decide to send us information over the Internet using a form on our Web site. By submitting such information, you agree that Medtronic companies (including those based in the U.S.A.) may keep a record of it and may use it to respond to your request(s) and update your implant record in compliance with FDA and any other applicable requirements. You also agree that Medtronic may disclose the information to third parties, including consultants, as necessary to respond appropriately to your request(s) and to comply with FDA and any other applicable requirements.

We will not sell, exchange or publish the information you send us on one of our forms.

Your message to us over the Internet will be encrypted if your browser allows. Encryption protects the privacy of your message as it is transmitted over the Internet. However, encryption cannot guarantee your message is protected against unlawful interception.