Medtronic Patient Services is here to help. We're available to provide general educational information about Medtronic devices and answer questions about our devices and therapies. As always, we encourage you to talk to your doctor about your unique medical condition and therapy management. If you have medical concerns or health symptoms, contact your doctor or health care professional. If you have a medical emergency, call 911 immediately.
Tip: Be sure to call the Patient Services area that specializes in your type of device. Scroll down on this page to find your device. That way you'll know you've located the correct telephone number and other contact information.
- Heart Rhythms Patient Services
- Cardiovascular Patient Services
- Neuromodulation Patient Services
- Medtronic Diabetes
- Minimally Invasive Therapies Products
- Spine and Biologics Customer Service
- Hearing Therapy Patient Services
Heart Rhythms Patient Services
For people in the United States who have Medtronic:
- Pacemaker
- Defibrillator (ICD)
- Heart failure device (cardiac resynchronization therapy/CRT)
- Insertable cardiac monitor
Telephone
Questions About Your Heart Device
(800) 551-5544, x41835 (Toll free)
Monday - Friday, 8 am to 5 pm Central Time
Questions About the CareLink Network
(Monitor setup, transmission verification, troubleshooting)
(800) 929-4043 (Toll free)
Fax
(763) 367-5809
Online
Patient monitor troubleshooting: Submit a request
General questions or feedback: Contact us
Device registration (ID card): Submit updates
US Mail
Medtronic Heart Rhythm Patient Services
Mail Stop MVS 14
8200 Coral Sea St. NE
Mounds View, MN 55112
Download patient manuals in English and Spanish: |
Cardiovascular Patient Services
For people in the United States who have had the following procedures:
- Heart valve repair
- Heart valve replacement
- Surgical ablation
- Catheter ablation
- Coronary or vascular stent placement
Telephone
(877) 526-7890 (Toll free)
Monday - Friday, 7:30 am to 5 pm Central Time
Fax
(763) 526-7888
Online
General questions or feedback: Contact us
Device registration (ID card): Submit updates
US Mail
Medtronic CardioVascular
8200 Coral Sea St. NE
Mounds View, MN 55112
Neuromodulation Patient Services
For people in the United States who have Medtronic:
- Deep brain stimulation
- Gastric electrical stimulation for gastroparesis
- ITB Therapy for severe spasticity
- Neuromodulation for bladder control
- Neuromodulation for bowel control
- Pain therapies
Telephone
(800) 510-6735 (Toll free)
Monday - Friday, 8 am to 5 pm Central Time
Fax
763-505-8866
Online
General questions or feedback: Contact us
Device registration (ID card): Submit updates
To return a Medtronic product: Order a kit
US Mail
Medtronic Neuromodulation Patient Services
Mail Stop RCW115
7000 Central Ave NE
Minneapolis, MN 55432-3576
Medtronic Diabetes
For people who in the United States who have Medtronic:
- Insulin pump
- Continuous glucose monitor
Telephone
24-Hour Product Help Line
(800) 826-2099 (Toll free)
Ordering Supplies
Monday – Friday, 7 am to 4 pm, Pacific Time
(866) 948-6633 (Toll free)
Online
General questions or feedback: Contact us
Order supplies online: Set up automatic reorder reminders
US Mail
Medtronic Diabetes
c/o Customer Support
18000 Devonshire Street
Northridge, CA 91325-1219
Spine and Biologics Customer Service
For people in the United States who have been treated with Medtronic:
- Spinal implants, such as cervical discs or interspinous process spacers
- Biologic products, such as Infuse Bone Graft
Telephone
(800) 933-2635 (Toll free)
Monday – Friday, 7:00 am to 7:00 pm Central Time
Fax
(800) 468-9705
Online
General questions or feedback: Contact us
US Mail
Medtronic Spine and Biologics
Attention: Customer Service
2600 Sofamor Danek Dr.
Memphis, TN 38132
HEARING THERAPY PATIENT SERVICES
For people in the United States who have the following hearing loss:
- Conductive Hearing Loss
- Mixed Hearing Loss
- Single-Sided Deafness
Telephone
Customer Care
(800) 874-5797 ext. 7 (Toll free)
Monday – Friday, 8 am to 5 pm, Eastern Standard Time
Online
General questions or feedback: Contact us
US Mail
Medtronic Sophono™ Hearing Therapy
c/o Customer Care
6743 Southpoint Drive North, SS-54
Jacksonville, FL, 32216 USA