Terms of use

This website is funded and operated by Medtronic Limited. The information on this website is for your general information only. Information you read on this website cannot replace the relationship that you have with your healthcare professional and is not intended to affect that relationship in any way. Medtronic does not practice medicine or provide medical services or advice and the information on this website should not be considered medical advice. You should always talk to your healthcare professional for diagnosis and treatment.

Health information changes quickly. Therefore, it is always best to confirm information with your healthcare professional.

This website contains information about products and therapies authorized in the Middle East region. If you live outside the region, you may see information on this website about products or therapies that are not available or authorized in your country.

The materials on this website belong to or are licensed to us. The materials are protected by copyright laws in all countries. There are some important rules about copying these materials. You may e-mail, download, or print copies of the materials on this website, but only for your personal, noncommercial use (other than where an exception such as fair dealing is permitted by law). When you e-mail, download, or print a copy of the materials on this website, no documents or related graphics on this website should be modified or used separately from any accompanying texts and you must also include all copyright and other notices that are in the materials, including the copyright notice on the bottom of the page.

We also own the names we use for our products and services on this website, and these names are protected by trademark laws in the Middle East region and other countries. We may also refer to trademarks which are owned by third parties which are protected by trademark laws in the Middle East region and other countries.

An ® following any name on our website indicates that the trademark has been registered in the region.

There may be special rules for the use of materials provided on certain parts of this website. These special rules will be posted near the materials.

For the purposes of this legal notice, any use of extracts from this website other than in accordance with these Terms of Use is prohibited. If you use the materials or trademarks on this website in a way that is not clearly allowed by these Terms of Use, you are violating your agreement with us and may be violating copyright, trademark, and other laws. In that case, we automatically revoke your permission to use this website. In the event permission to use this website is revoked you must immediately destroy any downloaded or printed extracts from this website. Title to the materials remains with us or with the authors of the materials contained on this website. All rights not expressly granted are reserved.

You are hereby granted a non-exclusive, limited, and revocable license to link to this website. Medtronic reserves the right to revoke this license generally, or your right to use specific links, at any time. If Medtronic revokes this license, you agree to remove and disable any and all of your links to this website immediately.

You agree not to present the link to this website in such a way that it is associated with advertising or appears to be an endorsement of any organization, product, or service. You agree that the link will not appear on a website that a reasonable person may consider obscene, defamatory, harassing, grossly offensive, malicious, controversial, or on a website that infringes intellectual property rights or other rights of any other person and does not otherwise comply with all applicable laws and regulations. Under no circumstances may you 'frame' this website or any of its content or copy portions of this website to a server. You agree not to display or use the Medtronic logo or trademark in any manner without our prior written permission. You also agree not to link from a website that is not owned by you and not to misrepresent your relationship with, nor present any other false information about Medtronic.

This website may contain links to websites not operated by Medtronic. We provide these links for your convenience, but we do not review, control, or monitor the materials on any other websites. We are not responsible for the performance of those websites or for your business dealings with them. Your use of other websites is subject to the terms of use of those websites, including the privacy policies and copyrights policies of those websites.

Links on this website may direct you to websites that contain information about the uses of Medtronic products or therapies that have not been approved in the country where you reside Medtronic does not control or endorse or make any representations about, any material found within or any results that may be obtained by using any of the links on this website. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.

While we are pleased to receive feedback, comments and ideas from visitors to this website, please note that any information that you submit through this website (other than personal information) will be considered non-personal, non-confidential, and non-proprietary. If you submit personal information to us using this website, Medtronic’s processing of such personal information shall be subject to our Privacy Notice Medtronic shall be free to copy, disclose, distribute, incorporate and otherwise use, information, concepts, know-how or techniques, data, images, sounds, text, materials and other things embodied therein that are submitted for any and all commercial or non-commercial purposes to us through this website and you hereby grant Medtronic an unrestricted, royalty-free, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute them in any medium, and agree that Medtronic is free to use them for any purpose. Medtronic shall have no obligations with respect to material submitted that is not personal.

You are prohibited from posting or transmitting to or from this website any material that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance, harassment or inconvenience, or for which you have not obtained all necessary licenses and/or approvals, or which constitutes or encourages conduct that could be considered a criminal offence, could give rise to civil liability or is otherwise contrary to the law of, or infringes the rights of any third party in, the Middle East or any other country in the world. You shall not post or transmit material which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). You may not decompile, reverse-engineer or disassemble any part of the website or its contents or any software used in connection with the website. You agree not to misuse this website by hacking or to send or distribute multiple unsolicited junk emails or messages, chain letters or otherwise to interface with or disrupt the service or the networks through which you have access. You may not use this website for any commercial, profit-making or re-sale purposes, including the systematic extraction and/or re-utilisation of any part of a service or its content. Medtronic shall fully co-operate with any law enforcement authorities or court order requesting or directing Medtronic to disclose the identity or locate anyone posting any material in breach of these terms of use.

No warranties. All content on this website is provided to you on an 'as is,' 'as available' basis. Medtronic hereby disclaims all warranties of any kind, either express or implied, statutory or otherwise. Medtronic makes no representations or warranties that use of this website will be uninterrupted or error-free. You are responsible for taking all precautions necessary to ensure that any content you may obtain from this website is free of viruses and any other potentially destructive computer code. Medtronic excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to this website. You also agree to fully indemnify Medtronic for any loss or damage suffered by breach of these terms of use.

Limitation of liability. You agree that, to the maximum extent permitted by law, neither Medtronic nor any person or company associated with Medtronic shall be liable for any kind of loss or damage that may result to you or a third party from your use or inability to use this website or the results and the materials on this website, or any website linked to this website. This limitation applies to all claims howsoever arising and including but is not limited to claims based on warranty, contract, tort, strict liability, and any other legal theory. This limitation is for the benefit of Medtronic, its officers, directors, employees, agents, and suppliers mentioned on this website. This limitation applies to all types of losses howsoever arising including, without limitation, direct or indirect (including loss of profit, loss of revenue or business or loss of opportunity), special, incidental, consequential, exemplary, and punitive damages, death or personal injury which has been caused other than by our negligence (as such term is defined by the unfair contract terms act 1977) , or damages resulting from lost data or business interruption. Nothing in this legal notice shall exclude or limit Medtronic’s liability for fraud or misrepresentation as to a fundamental matter, or any liability which cannot be excluded or limited under applicable law.

In addition to the rules in these Terms of Use and the Privacy Statement, you may be subject to additional terms that may apply when you access particular services or materials on certain areas in this website, such as by following a link from this website. Please read our Privacy Notice to learn how we protect and use information that we gather through this website.

If you violate these Terms of Use or the Privacy Statement in a way that causes harm to others, you agree to hold Medtronic harmless against any liability for that harm.

By using this website, you agree that the only proper jurisdiction and venue for any dispute with Medtronic, or in any way relating to your use of this website, is in the Middle East. You further agree and consent to the exercise of personal jurisdiction in these courts in connection with any dispute involving Medtronic or its affiliates, employees, officers, directors, agents, or suppliers. These Terms of Use are governed by the regulations of the Middle East.

Medtronic may deliver notice to you by electronic mail, a general notice on this website, or by written communication delivered by post to your address on record with Medtronic. You may deliver notice to Medtronic by using the Contact Medtronic feature, or at:

Our contact information is

Medtronic Central & Eastern Europe, Middle East & Africa
Medtronic META FZ-LLC
Injaz Building, 3rd Floor,
Dubai Knowledge Park Dubai,
United Arab Emirates | P.O. Box 500638
Phone +971 48182666
Fax: +971 4 818 2600
Email: rs.infoemearlm@medtronic.com

Last updated: 10 August 2023