Improve the use of technology

Remote consultations are appropriate for a wide range of scenarios, but you should carefully evaluate when they are better suited in respect to in-person consultations. Read here a guidance on how to decide whether to choose virtual vs face-to-face.

Properly preparing your remote consultations allows to anticipate troubles and prevent bad experiences from the patient side. Read here some recommendations on how to plan your remote consultation.

Remote consultations present a series of legal aspects to be clarified to prevent arising of confidentiality issues during and after the consultation. Read here some hint on how to navigate through those complexities.

Patients expect remote consultations to be personally and emotionally satisfying as the face-to-face ones. Read here how to approach the patient to make this happen.

Video can greatly enhance the engagement and effectiveness of the consultation. Read here some suggestions on how to improve the patient experience when using video technology.

Any remote consultation does not end when the patient is greeted and the video closes. Read here some advice about what can positively influence the meeting outcomes and follow-up.