As your partner in care, we are here to help — whether in person or virtually, our local teams are always by your side. Our 24/7 customer service representatives, dedicated educators and trainers, and online support are ready to meet your individual needs.
Designed with your patients in mind
Everyone’s experience with diabetes is different. We are committed to providing you with the proper level of support to help your patients reach their diabetes management goals.
Training on your terms
In-person or online training help you and your staff get started in a manner that is convenient for you.
Therapy optimization tips
New tips to help improve glycemic control and quality of life for your patients. Sign up to receive tips via email.
Medtronic Diabetes Digital University (MDDU)
If you’re looking for more information on your Medtronic Diabetes products, we have a range of resources available online to help. Learn more about MDDU
Peer-to-peer support
Learn more about our technology from your peers, both local healthcare professionals and key opinion leaders. Connect with your local representative to learn more.
Medtronic Diabetes Digest
Stay up to date with the latest therapy optimization tips and the latest product information. See the most current digest.
Financial support programs
Medtronic offers financial support programs to help make access to diabetes therapy more affordable for everyone. Terms and conditions apply. Learn more.
Hands-on product training
In-person or online trainings help patients get started on the right foot and make sure they have everything they need to be successful on a new therapy.
24-hour technical support
Round-the-clock support for troubleshooting and product assistance. Patients can call 1-800-646-4633 and select option 1.
Online educational resources
For more information on individual products, we have a range of resources available online to help. View our live and on-demand webinars for patients.
Supply ordering
Diabetes.shop is the place for your patients to manage all your supply orders and communication preferences.
Contact us anytime
1-800-646-4633
Option 9
For order exchange assistance:
rs.orderexchange@medtronic.com
For MDDU assistance:
rs.mddu@medtronic.com
