DBS Sahayata
Always by your side
As a global leader in medical technology, services, and solutions, Medtronic improves the lives and health of millions of people each year. Our therapies improve the lives of more than 2 people every second.
Our technical support specialists are always available to provide service, guidance, and answers to better manger your Medtronic Deep Brain Stimulation (DBS) device.
Contact Information for DBS Therapy Patients
If you have any questions about your device, contact DBS Sahayata
DBS Sahayata
1800-267-9505 (Toll-Free)10.00 a.m. - 6.00 p.m. (Monday to Friday)
& Alternate Saturdays (1st & 3rd)
rs.dbssahayata@medtronic.com
When to call your doctor
Call your doctor if any of the following situations occur:
- You experience pain, redness or swelling along the scalp, neck, or chest where the stimulation system is implanted.
- You are not getting relief from your symptoms even though the neurostimulator is turned on.
- You feel uncomfortable or painful sensations during stimulation (turn off the neurostimulator before calling your doctor).
- You cannot turn the neurostimulator off (or on).
- You experience unexpected changes in your symptoms.
- You experience any unusual symptoms that you think may be caused by electromagnetic interference (for example, from theft detectors or airport security).
- You lose your patient programmer.
Changes in symptom control
There may be changes in the level of your symptom control over time. These changes may include:
- Reduced symptom relief
- No symptom relief
- Loss of effective stimulation
In many cases, your clinician can correct these changes by reprogramming your DBS system. However, surgery may be required to reposition or replace the lead, replace the system, or remove the system. When the neurostimulator is turned off, your symptoms will return. Some symptoms return quickly. Other symptoms may take longer to return. Because your disease changes with time, your condition may improve, may worsen, or may remain unchanged with stimulation.
If you feel like something's not right with your therapy, or you're not getting relief from your symptoms, you should call your doctor. You can call Medtronic India DBS Sahayata helpline for help with your device.
DBS Sahayata Helpline features
The Medtronic DBS Sahayata Helpline is here to answer your questions about your implanted system or treatment. We can provide general educational information about Medtronic devices and answer technical questions about Medtronic devices and therapies.
Contact the helpline for more information on:
- Living With DBS Therapy
- After Surgery
- When to Call Your Doctor
- Programmer
- Recharging
- Getting a Replacement
- MRI Information for DBS